Return Policy for Linkrapic

Effective Date: December 6, 2024

Thank you for shopping with Linkrapic. We strive to provide you with the highest quality products, but we understand that sometimes things don’t work out. If you are not fully satisfied with your purchase, our Return Policy is designed to help you with the return process. Please read the following policy carefully to understand your rights and our procedures for returns and refunds.

1. Return Eligibility

You can return most items purchased on our website www.linkrapic.net within 30 days of receipt for a full refund or exchange, subject to the following conditions:

  • The item must be unused, undamaged, and in its original condition.
  • The item must be returned in its original packaging, including all tags, labels, accessories, and documentation.
  • Certain items may not be eligible for return due to hygiene or safety concerns, including but not limited to personalized products, clearance items, and gift cards.
  • You must provide proof of purchase (e.g., order number or receipt).

2. Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products: Items that have been personalized or made to your specifications.
  • Final sale or clearance items: Products marked as “Final Sale” or discounted for clearance cannot be returned.
  • Gift cards: Gift cards are non-returnable and cannot be refunded.
  • Used or damaged items: Any items that have been used, worn, or damaged may not be returned.

Please verify the return eligibility of your items before initiating a return to avoid any confusion or disappointment.

3. How to Initiate a Return

To initiate a return, please follow these simple steps:

  1. Contact Us: Email us at info@linkrapic.net or call (802) 489-5301 to notify us of your intention to return an item. Please provide your order number, the product(s) you are returning, and the reason for the return.

  2. Return Authorization: Once we receive your request, we will send you a Return Authorization with instructions on how to return your item(s). Please follow these instructions closely to ensure your return is processed correctly.

  3. Pack the Item: Carefully pack the item(s) in their original packaging, ensuring that it is secure and protected during transit.

  4. Ship the Item: Send the returned item(s) to the return address provided by our team. You are responsible for the return shipping costs unless the item is defective, damaged, or you received the wrong product. For your protection, we recommend using a trackable shipping service to ensure the safe return of your item(s).

4. Refunds and Exchanges

  • Refunds: Once we receive your returned item and confirm that it meets our return requirements, we will process your refund. Refunds will be issued to the original payment method used during the purchase. Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.

  • Exchanges: If you prefer to exchange your item for another product, please let us know when you request the return. If the item is in stock, we will arrange for the exchange. In some cases, we may need to charge the difference in price if the replacement product is more expensive.

  • Return Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect. If your return is due to our error, we will cover the cost of return shipping.

5. Damaged or Defective Items

If you receive an item that is defective, damaged, or not as described, please contact us immediately at info@linkrapic.net or (802) 489-5301. We will arrange for a replacement or a full refund, and we will cover the return shipping costs. You may be asked to provide photographic evidence of the damage or defect to expedite the process.

6. Cancellations

If you wish to cancel an order, please contact us as soon as possible. If your order has not yet been processed or shipped, we will gladly cancel it and issue a full refund. However, once an order has been processed and shipped, it is subject to our standard return process.

7. Processing Time

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your return. If approved, your refund will be processed within 7-10 business days. You will receive a confirmation email when your return has been processed.

Please note that processing times may vary depending on the volume of returns or other circumstances, but we strive to complete all returns as quickly as possible.

8. International Returns

For international orders, return shipping is the responsibility of the customer, and any customs duties or taxes are non-refundable. We recommend using a trackable shipping service for international returns to ensure the safe delivery of your item(s). Please note that international returns may take longer to process.

9. Contact Us

If you have any questions about our Return Policy or need assistance with returning an item, please don’t hesitate to contact us:

10. Final Notes

By purchasing from Linkrapic, you agree to the terms of our Return Policy. We are committed to making your shopping experience as smooth and satisfying as possible, and we are here to assist you in every way we can.

Thank you for choosing Linkrapic. We look forward to serving you again soon!