Effective Date: April 27, 2024

 

Thank you for partnering with Linkrapic! This Delivery Policy outlines the terms and conditions related to the delivery of materials, furnishings, and project completion for our high-end custom bedroom interior design services.

 

Company Details:

 

Address: 161 Austin Dr #APT 26, Burlington, Vermont (VT)

Phone Number: (802) 489-5301

Email: info@linkrapic.net

Website: linkrapic.net

1. General Delivery Terms

1.1 Service Areas: Linkrapic primarily serves clients within Burlington, Vermont, and the surrounding areas. For projects outside this region, please contact us to discuss potential arrangements.

 

1.2 Business Days: Deliveries and installations are conducted on business days (Monday to Friday), excluding holidays. Weekend deliveries can be arranged upon request and subject to availability.

 

1.3 Project Timeline: The delivery and installation timeline will be outlined in your project agreement. We strive to adhere to agreed schedules but may experience delays due to unforeseen circumstances such as supplier issues or adverse weather conditions.

 

2. Delivery Methods and Costs

2.1 Delivery Methods:

 

In-Home Delivery: We deliver all materials and furnishings directly to your home, ensuring safe and careful handling.

White Glove Service: This premium service includes unpacking, assembling, and placing items in your designated spaces, providing a hassle-free experience.

2.2 Delivery Costs:

 

Local Projects: Delivery fees for local projects within Burlington, VT, are included in the project quote.

Out-of-Area Projects: Additional delivery fees may apply for projects outside our standard service area. These will be discussed and agreed upon during the initial consultation.

2.3 Special Requests: Customized delivery options, such as same-day delivery or expedited services, can be arranged based on availability and project requirements.

 

3. Delivery and Installation Timeline

3.1 Estimated Delivery Times:

 

Materials and Furnishings: Typically delivered within 2-4 weeks from the order date, depending on availability and customization requirements.

Project Completion: Full project completion, including installation, generally ranges from 6 to 12 weeks, based on the project’s complexity and scope.

3.2 Tracking and Updates:

Clients will receive regular updates on the status of their delivery and installation. A tracking number or project manager contact information will be provided to monitor progress and address any concerns promptly.

 

3.3 Delays:

While we strive to meet all deadlines, delivery times may be affected by factors beyond our control, such as supplier delays or logistical challenges. In such cases, we will inform you immediately and work to minimize any inconvenience.

 

4. Shipping Restrictions

4.1 Item Restrictions:

Certain high-value or fragile items may have specific shipping and handling requirements. Linkrapic ensures that all items are delivered with the utmost care and according to manufacturer guidelines.

 

4.2 Geographical Limitations:

Currently, Linkrapic does not offer delivery services to P.O. Boxes or APO/FPO addresses. A physical street address is required for all deliveries.

 

5. Lost or Damaged Shipments

5.1 Reporting Issues:

If any materials or furnishings are lost or arrive damaged, please notify us within 7 days of delivery. Provide your order number and any relevant photos or documentation to facilitate a swift resolution.

 

5.2 Resolution Process:

Linkrapic will collaborate with the carrier to investigate and resolve the issue. Resolutions may include replacement of damaged items, store credit, or refunds, depending on the situation.

 

6. International Shipping

6.1 International Projects:

While Linkrapic primarily serves clients within the United States, international projects may be accommodated on a case-by-case basis. Additional fees and extended delivery times will apply.

 

6.2 Customs and Duties:

For international deliveries, clients are responsible for any customs duties, taxes, or fees imposed by the destination country. Linkrapic is not liable for delays or additional costs related to customs clearance.

 

7. Order Changes and Cancellations

7.1 Before Delivery:

Clients may request changes or cancellations to their orders prior to delivery by contacting us at info@linkrapic.net or calling (802) 489-5301. Changes are subject to availability and may incur additional fees.

 

7.2 After Delivery:

Once items have been delivered and installed, changes or cancellations are no longer possible. However, clients may proceed with returns or exchanges in accordance with our Refund and Return Policy.

 

8. Contact Us

For any shipping-related inquiries or assistance, please reach out to our customer service team:

 

Phone: (802) 489-5301

Email: info@linkrapic.net

Website: linkrapic.net/contact-us

Thank you for choosing Linkrapic! We are committed to providing a smooth and reliable delivery experience, ensuring that your high-end custom bedroom interior design project is executed with excellence and precision.

 

Contact Information:

 

Address: 161 Austin Dr #APT 26, Burlington, Vermont (VT)

Phone Number: (802) 489-5301

Email: info@linkrapic.net

Website: linkrapic.net